1.Information we collect
Depending on how you interact with us, we may collect contact information, billing and shipping details, order and transaction information, account details, customer-service communications, device and browser information, IP address, cookie and usage data, and marketing preferences. Payment card data is processed by Shopify and authorized payment providers; we do not store full payment-card numbers on our own systems.
2.How we use information
We use personal information to operate the store, process payments, fulfill and deliver orders, provide customer support, prevent fraud and security incidents, maintain accounts, personalize the shopping experience, measure store performance, comply with legal obligations, and send marketing communications where permitted. You may unsubscribe from marketing emails at any time using the link in the message.
3.How we disclose information
We may disclose information to Shopify, payment processors, shipping carriers, fulfillment and technology providers, analytics and advertising partners, professional advisers, and government authorities when required by law. We may also disclose information in connection with a business transaction such as a merger, financing, or sale. Service providers may use information only as permitted by their agreements and applicable law.
We do not sell customer contact information such as email addresses or phone numbers for money. Certain advertising or analytics disclosures may be considered “sale,” “sharing,” or targeted advertising under some privacy laws. Where applicable, you can exercise an opt-out through our Your Privacy Choices page or by contacting us.
4.Cookies and similar technologies
We and our service providers use cookies and similar technologies to keep the store functioning, remember preferences, understand site use, prevent fraud, and support analytics and advertising. Browser settings may allow you to block or delete cookies, but some store features may not work correctly as a result.
5.Your choices and rights
Depending on where you live, you may have rights to request access, correction, deletion, or a copy of personal information, to withdraw consent, to opt out of certain targeted advertising or data sharing, or to appeal a denied request. We may need to verify your identity before completing a request. Authorized agents may submit requests where permitted by law.
6.Data retention and security
We retain personal information for as long as reasonably necessary for order fulfillment, customer service, accounting, fraud prevention, dispute resolution, and legal compliance. We use reasonable administrative, technical, and organizational safeguards, but no method of transmission or storage is completely secure.
7.Children's privacy
Our store is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and delete it where required.
8.Contact
AEROSOOTHE WELLNESS LLC
Street Address:16001 Ambiance Way, Franklin, TN 37067, US
Email: support@aerosoothewellness.com
Phone: +1 904-229-2970
Support Hours: Monday – Friday, 8:00 AM – 5:00 PM (UTC-5), excluding public holidays.